Privacy Policy
Last updated: 5 November 2026
Who we are
This website is run by Parasoul Ent. (“Parasoul”, “we”, “us”), 3rd Floor, 86-90 Paul Street, London, EC2A 4NE, United Kingdom. We are responsible for the personal information you share with us. If you have any questions, email info@parasoul.org.
What we collect
We only collect the information you choose to give us through our forms, booking and payment pages:
- Your name, artist name, email address and Instagram handle.
- Links to your music, release details, budgets and any notes you send us.
- Your venue or company name, if you join our venue waitlist.
- Your booking details, if you book a consultancy call.
- Payment confirmations from Stripe. We never see or store your card details.
If you accept cookies, we also collect information about how you use this site (see “Cookies” below).
How we use it
- To reply to your enquiry, application or submission and provide the services you ask for.
- To manage bookings and payments.
- To contact you about your campaign or, if you join the waitlist, when our venue service launches.
- To measure how our adverts perform and improve this website, if you accept cookies.
We use your information because it’s needed to respond to your request or provide our services, because we have a legitimate interest in running and improving our business, or because you’ve given consent (for cookies). We never sell your personal information.
Who we share it with
We use trusted services to run this website. They only process your information to provide their service to us:
- FormSubmit delivers our website forms to our email inbox.
- Google Workspace hosts our email.
- Calendly handles consultancy call bookings.
- Stripe processes payments securely.
- Meta (Facebook and Instagram) measures our adverts, only if you accept cookies.
- Spotify shows playlist previews when you tap a playlist cover.
Some of these services are based outside the UK. Where that happens, they use appropriate safeguards to protect your information.
Cookies
When you first visit, we ask whether you accept cookies. If you accept, we load the Meta Pixel, which helps us understand which adverts lead people to our site and which forms they send. If you decline, it isn’t loaded. Your choice is saved on your device.
You can change your choice at any time: .
Embedded services such as Spotify and Calendly may set their own cookies when you use them.
How long we keep it
We keep enquiries and campaign information for as long as needed to provide our services and meet our legal and accounting obligations, then delete it. If you’re not a client, we delete your enquiry within 2 years unless you ask us to keep in touch.
Your rights
Under UK data protection law, you can ask to see the information we hold about you, correct it, delete it, limit or object to how we use it, or receive a copy of it. You can also withdraw your consent to cookies at any time. To make a request, email info@parasoul.org.
If you’re unhappy with how we’ve handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page.